NJUŠKALO | STYRIA MEDIA CROATIA
STRATEGY BROUGHT TO LIFE BY A
FIT-FOR-PURPOSE PERFORMANCE MANAGEMENT
Njuškalo is Croatia's leading digital marketplace. Njuškalo is a member of the Styria Media Group, a regional media corporation with print & digital titles as well as marketplaces in Austria, Slovenia & Croatia.
After a period of significant growth, both in terms of customer base as well as of the organization itself, and of intense work on corporate strategy, it was time to bring this very strategy to life while keeping up the remarkable momentum of the organization & its people.
It was thus an explicit project goal to identify & implement an approach which fits to the organizational maturity & corporate culture.
CREATING A SENSE OF OWNERSHIP THROUGHOUT THE ORGANIZATION
We decided that OKR, a recent & more flexible approach to performance management, was fit for Njuškalo's current set-up. It was also the best way to actively involve the entire organization into an ongoing dialogue over performance, over the things that really make a difference for the company, its employees and its customers.
A series of workshops, with the the extended management as well as with employees from various departments & levels, was the engaging kick-off of that process.
A1 TELEKOM AUSTRIA GROUP
CONVERGENCE, ORGANIZATIONAL GROWTH & INTEGRATION
In the past two decades the Telekom Austria Group [A1] grew into a regional player in the telecommunications markets in Central & South Eastern Europe.
Subsequent acquisitions from adjacent sectors were a stepping stone for providing a fully convergent service portfolio to customers. They required a carefully planned & executed integration of people & mindsets, processes & systems. Over several years we facilitated & assisted in several of those acquisition & integration projects, primarily in the Croatian Market.
TRANSFORMATION INTO A CUSTOMER-CENTRIC ORGANIZATION
Mobily, a member of the Etihad Etisalat Group, is one of the biggest mobile operators in the Middle East. Michael participated in a large-scale transformation project where he worked on the re-design of key organizational elements (operating model, governance, organizational structures, roles & responsibilities, competency frameworks,...) into a more customer-centric organization.